Answered by Sayyidi Habib Umar bin Hafiz (may Allah protect him and benefit us by him)
How can we rid ourselves of harshness and arrogance?
The sicknesses of the heart must be treated with a combination of knowledge and action. We thus treat harshness by continuously reading what has been narrated in the Qur’an and the Sunnah about the blameworthiness of harshness and what has been narrated about the praiseworthiness of being gentle and merciful. We must then strive to be gentle and merciful. Continue reading On Ridding Ourselves of Harshness and Arrogance